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L
Leslie

Got it woekinf however the instructions were terrible and didn’t match the items sent like an upgrade was done with no refused to instructions. Hoping the fan helps with the condensation problem which is bad and wasn’t expected not mentioned in any of your ads or descriptions. Overall disappointedwith your product fornot being more truthful. Again, instructions terrible videos not greets holding up parts on a white background you can’t even see what they are talking about . Take a look at instructional videos from a so cal company called prevelo bikes. Clear easy to understand videos on bike sssembly. They nailedit so better for the money you charge plesse

Hi Leslie,
Thank you for sharing your feedback on the Fan Add-On Kit and the Cuddy Lite. We're sorry to hear you found the instructions and videos difficult to follow. We aim to make set-up as simple and straightforward as possible, and we appreciate your input on how we can make these resources even clearer. As we discussed directly, condensation can sometimes occur in composting toilets due to the natural heat and moisture produced inside. Venting externally with the fan is one of the most effective ways to reduce this, and we hope it helps improve airflow and minimise moisture over time.